Our Insurance Recovery Services Include:

• Outstanding Claims Audit
  • Systematic review of all pending claims
  • Identification of reasons for delays or rejections
  • Classification of claims by TPA, insurer, and aging status
• Resubmission & Dispute Resolution
  • Reconciliation of partially paid or denied claims
  • Resubmission with updated medical and billing documentation
  • Handling insurer/TPA queries and escalations professionally
• Coordination with TPAs & Insurers
  • Follow-ups via email, phone, and official channels
  • Liaison with field officers and backend teams
  • Claim escalation for aged receivables and stuck payments
• Real-Time Reporting & Analytics
  • Weekly and monthly MIS reports on recovered amounts
  • TPA-wise recovery dashboards and cash flow tracking
  • Claim aging analysis and action plans for critical cases
• Staff Training & Process Improvement
  • Empowering hospital billing and insurance staff with SOPs
  • Identifying and fixing internal claim submission issues
  • Implementing preventive controls for future claims