Insurance Claim Desk Management

Streamlined Claims. Faster Approvals. Expert Handling — by Alpha Healthcare Solutions

By Alpha Healthcare Solutions

Efficient insurance claim processing is crucial for any healthcare facility aiming to deliver a hassle-free experience to patients and maintain a steady cash flow. At Alpha Healthcare Solutions (AHS), we offer end-to-end Insurance Claim Desk Management services that help hospitals, clinics, and day-care centers manage the entire claim lifecycle with accuracy, speed, and compliance.

Whether you're dealing with cashless claims, reimbursement processing, or corporate health tie-ups, our experienced team ensures that your hospital’s claims are handled professionally — reducing delays, denials, and administrative overhead.

Our Insurance Desk Management Services Include:

TPA & Insurance Coordination
- Empanelment with major TPAs and insurance companies
- Regular communication with TPA coordinators and field officers
- Handling pre-authorization, approvals, and discharges seamlessly
Pre-Authorization Process Management
- Verification of insurance eligibility and policy details
- Accurate documentation and submission of pre-auth requests
- Timely follow-up to avoid treatment delays
Claim Documentation & Submission
- Collection of necessary medical records and financial documents
- Preparation of error-free claim files for cashless and reimbursement cases
- Electronic and physical submission as per TPA/insurer formats
Follow-Up & Denial Management
- Continuous tracking of claim status post-discharge
- Follow-up on pending approvals, queries, and clarifications
- Re-submission and appeal handling in case of rejections
MIS & Claim Tracking Reports
- Custom dashboards and claim status reports for internal teams
- TAT tracking, delay analysis, and revenue monitoring
- Integration with Hospital Management Software (HMS)

Why Choose AHS for Your Insurance Desk?

Experienced claim executives and TPA coordinators
Strong relationships with leading insurers and TPAs
Minimized claim rejections and faster turnaround
Transparent documentation and audit-ready processes
Saves hospital time, reduces financial leakage

“With Alpha Healthcare Solutions managing your insurance desk, your hospital can focus on care while we handle the claims — quickly, correctly, and compliantly.”

MSME Regn Details:
UDYAM-TN-02-0228465